Paying Your Bill

TEAM KENTUCKY HEALTHY AT HOME UTILITY RELIEF FUND FINANCIAL ASSISTANCE - Adverse financial impact due to COVID-19: Click here to see if you qualify for financial assistance or contact Tri-County Community Action at 502-222-1349 or visit their website at www.tccaaky.org.
Picture
​AutoPay with Direct Bank Withdrawal
Pay your bill automatically using your checking or savings account by enrolling in Bank Draft and never miss a payment. The full amount of your bill will be deducted from your bank account on your bill’s due date.
Click Here for Printable Bank Draft Forms
Picture
Pay Online with Credit/Debit Card
For your convenience, you can now make your credit/debit card payments on our new online customer portal. Login to your account and view your bill at anytime along with your usage and payment history. There is a $2.50 fee charged by our third-party vendor for this payment service. (Visa, Mastercard, & Discover)
Click Here to View Your Account and Make a Credit/Debit Card Payment
Picture
Pay by Mail
Please mail checks to:
Oldham Co. Water District
P.O. Box 51
Buckner, KY 40010
Use these helpful tips to ensure a smooth payment process:
  • Make checks payable to “Oldham County Water District”
  • Return the right side of the billing card--w/bar code in upper right corner with your payment
  • Please do not staple of tape your check to the payment coupon
Picture
​Pay by Phone
Call (502) 222-1690 and speak with a Customer Service Representative M-F 8:00am-4:00pm to pay your bill using your credit/debit card.  There is a $2.50 fee charged by our third-party vendor for this service. (Visa, Mastercard, & Discover).
Please have the following information available:
​
  • Your Oldham Co. Water District 12-digit account number
  • Your credit/debit card number
Picture
Pay in Person
2160 Spencer Court
LaGrange, KY 40031
Open Monday-Friday, 8:00am-4:00pm. Place after hours payments in a secure drop box, located next to the drive-thru window.
Please return the right side of billing card with your check
Monthly Billing Information
  • Your bill will be sent to you on or about the 15th of each month.  Accounts are due on receipt but if payment is not received by the 1st of the month a late penalty is added.  After that, if payment is not received, “Red” late notices are mailed approximately on the 3rd of each month.  The cut-off date is noted on this card.  If the past due amount is not received before the cut-off date, water is disconnected on that day.  A disconnect fee of $50 is added and must be paid with past due amount before water can be reconnected.
     
  • There is a $25 fee for all returned checks.  Any Returned Checks and fees must be paid in cash, credit card, or money order within 5 days of notice.  Failure to do so places your account in delinquency and subject to disconnection
     
  • A deposit of $50 is required on all new customers and a $25 non-refundable new account fee.  The $50 deposit is held for 12 months, and if your bill is not delinquent any time during that period, the deposit is credited back to your account with interest at the current bank rate.

Attorney General Conway Warns Kentucky Consumers about Utility Bill Payment Scam